Frequently Asked Questions
Everything you need to know about shopping with Klassy.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping may take 7-14 business days depending on your location and local customs processing.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please ensure the garments are free of makeup stains or perfumes to qualify for a full refund.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Can I track my package in real-time?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.
Are your materials ethically sourced?
Klassy is committed to sustainability. We partner with certified manufacturers who prioritize fair labor practices and utilize eco-friendly fabrics whenever possible.